Frequently asked questions
Do I need to provide cleaning materials and equipment?
No, We will bring all the cleaning equipment and materials necessary to complete the service.
What equipment do you use?
We use professional heavy duty industrial equipmetn and detergents, Our detergents are 100% organic. Most of our expert solutions are not available over the counter.
Are your services guaranteed?
Yes, All our services comes with 100% satisfaction guarantee, due to nature of End of Tenancy Cleaning we provide upto 72 hours guarantee service, which means of there is any issue with the cleaning, Our professionals will come back and re-clean the certian areas free of charge.
Are the cleaners insured?
Yes, All the professionals working in our company are fully insured.
Do I have to be there while the service takes place?
Not necessarily, as long as you give us access to the property. However, we do recommend that you show up upon job completion, to ensure that everything is done according to your requirements.
What is the duration of services?
Service duration depends on the type of service required, the size of the property or treated item, and its condition. For more information on a particular job, get in touch with us.
Do you provide a receipt or a job completion form?
Yes, We do provide receipts on all our services after completion of the service.
How do I Pay?
You can pay by card, bank transfer or cash directly to the team after the service. All payments are due upon job completion after you have inspected the premises to make sure that the professionals have performed the job to your standards.
Do I have to pay extra for any congestion charges or parking fees?
The price we quote includes all taxes of your service. The only thing which can be added is the congestion or parking fee. However, if you can provide is with valid parking space, you won't pay anything in addition.
Why should i use Bizi Clean?
with over 15 years of experience in the commerical and construction sectors, we have extensive knowledge and expertise, which means we can deliver above and beyond our client's expectations. We form long-lasting relationship with our clients. Many customers continue work with us becuase of the quality that we provide.
Are you Accredited
Yes, We are accredited and certified by SSIP, SMAS, Constuctionline, CHAS and SafeContractor. For specialist cleaning projects, our team members hold specialist qualifications to suit the nature of the task.
What areas do you cover?
We cover Slough, Berkshire, Buckinghamshire, Oxfordshire, Surrey and all major areas of London.
What if I'm not happy with the cleaning?
We work really hard to ensure we deliver a service above and beyond. However, in the unlikely event that you are not happy witht the cleaning, we will work hard to rectify the situation to your requirements.